We’re getting in touch to confirm that the sale of the Virgin Money investments and pensions business to Octopus Money has been approved by the Financial Conduct Authority. From 1 December 2025 we’ll become Octopus Money Direct.

 

What does this mean for you

 

You don’t need to do anything. Your account number and our products, services, funds and contact details all remain the same.

You’ll see some changes from 1 December 2025:

 

A new Privacy Policy will apply from 1 December. It reflects that data will be held by Octopus Money Direct and shared with Octopus Group, not Virgin Money Group. You can see the full Privacy Policy at octopusmoney.com/virginmoney.

 

If you’ve any questions, please head to distributorportal.co.uk  and start a WebChat. Or call us on 03707 07 00 73. Our lines are open from 8am to 6pm, Monday to Friday.